MHRA Class I registered medical device · live in NHS emergency departments, UTCs & MIUs across the UK
2.5M+
patients checked in & triaged
3 min
clinical time saved per triage
5 min
admin time saved per triage
24
EDs, MIUs & UTCs live across the UK
eTriage’s digital check-in kiosks let patients register the moment they arrive - capturing ECDS data and a complete triage history, while automatically streaming each patient to the Emergency Department or a co-located Urgent Treatment Centre (UTC). With automated risk stratification (P1–P5), eTriage helps your team spot critical and deteriorating patients within minutes of arrival and prioritise care based on clinical acuity, so the right patient reaches the right clinician, faster.
Digital check-in & ECDS capture
Automated ED / UTC streaming
P1–P5 risk stratification
New · independent evaluation
Read how eTriage has impacted King’s College Hospital Emergency Department
An independent formative evaluation by the Health Innovation Network South London found 67% patient adoption, a 72 percentage-point rise in patients assessed within 15 minutes, and an estimated 7,026 staff hours saved in eTriage’s first five months at King’s College Hospital NHS Foundation Trust.
Case study
Read how eTriage has impacted Homerton Emergency Department
See how Homerton’s emergency department streamlined check-in and triage for patients with eTriage.
The introduction of eTriage is one of our proactive steps to enhance patient experience, aiming to prioritise those in most urgent need while supporting our ongoing efforts to minimise unnecessary delays. Importantly, we are implementing the system to support and strengthen existing processes – not replace them. The technology is giving emergency care teams greater visibility of the waiting room, and we will continue to monitor and refine it as it embeds.
- Claire Ritchie, Interim Interface Director, NHS Lanarkshire
It’s rare that you ever have a queue, and if there is a queue, it’s because they are queuing in front of the reception. But if all the iPads are working and everyone’s using the iPads as designed, I’ve never seen a queue for the iPads.
- ED staff member, King’s College Hospital NHS Foundation Trust