
Huma eTriage:
A digital triage solution for NHS Emergency Departments and Urgent Treatment Centres, developed by clinicians
How it works?
1.8 million
patients checked in & triaged
85%
positive patient feedbackS
3 min
saved per patient
eTriage is currently Live in 22 EDs, MIUs & UTCs across the UK

Our eTriage kiosks allow patients to check-in digitally on arrival, enabling you to capture ECDS data alongside a full triage history with automated risk stratification (P1-P5). eTriage allows you to identify critical conditions within minutes of arrival and prioritise patients based on acuity.
Flow through the department using eTriage
Digital check-in, history take & ECDS
Automatic risk stratification
(P1-P5)
Triage validation
(confirmatory Q&O)
Accelerating patient treatment or redirection by
~5 minutes
Digital check-in takes
~6.5 minutes
Reduces triage time
~3 minutes
Saves per patient

"The introduction of eTriage is one of our proactive steps to enhance patient experience, aiming to prioritise those in most urgent need while supporting our ongoing efforts to minimise unnecessary delays. Importantly, we are implementing the system to support and strengthen existing processes - not replace them. The technology is giving emergency care teams greater visibility of the waiting room, and we will continue to monitor and refine it as it embeds."
Claire Ritchie, Interim Interface Director, NHS Lanarkshire
Certifications


eConsult Health Limited has registered eConsult, eTriage, eSpecialist and the Smart inbox with the MHRA on 23/3/23 as Class 1 medical devices.
